Responsible Gambling Commitment
bet bat believes entertainment is meaningful only when it stays within safe limits. Your mental well-being and financial security are our highest priority.
You must be at least 21 years old to create an account at bet bat and take part in any betting or casino activity. Age is verified at registration and identity documents may be requested if needed. We actively work to prevent underage access to the platform.
For those who want to monitor their own gambling habits, bet bat provides a number of practical tools — from setting deposit limits to taking a temporary break or permanent self-exclusion. For more details on these features, visit our FAQ page.
Remember: betting is entertainment, not a source of income. If you ever feel your gambling habits are getting out of control, seek help without delay. The bet bat support team is available seven days a week, twenty-four hours a day via live chat and email in both Bengali and English.
Our Terms and Conditions clearly set out the rules on responsible gambling. Following these policies keeps your account safe and helps resolve any issues quickly.
Tools to Keep Yourself Safe
bet bat lets you control the pace and amount of your play. These tools can be used at any time.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Lowering a limit takes effect immediately; increasing one takes a little time to come into effect.
Loss Limit
Decide in advance how much you are willing to lose within a set period. Once the limit is reached, your session ends automatically.
Session Time Limit
Set how long you want to play in one go. When the time is up, you will be logged out automatically.
Temporary Break
If you want to take a rest, you can temporarily close your account for anywhere from 24 hours to 6 weeks.
Self-Exclusion
Choose self-exclusion for a long-term or permanent account closure. Opening a new account while an active self-exclusion is in place is strictly prohibited.
Reality Check
Set a notification at regular intervals to remind you how long you have been playing and how much you have spent.
To activate these tools, log in and go to the Account Settings section, or ask for help via 24/7 live chat.
Warning Signs of Problem Gambling
If you notice any of the following in yourself, it is time to seek help.
Spending Beyond Your Budget
Be cautious if you repeatedly spend more than you planned, or place larger bets to cover losses.
Gambling with Borrowed Money
Betting with money borrowed from family, friends, or lenders is a serious warning sign. This habit can damage your life quickly.
Chasing Losses
Placing bigger bets to recover money you have lost — seek help to break out of this cycle.
Impact on Daily Life
Spending long hours gambling while neglecting work, studies, or family is a cause for concern.
Difficulty Controlling Emotions
Feeling angry or restless after a loss, or feeling uneasy when you cannot gamble, may be signs of a problem.
Tendency to Hide
Hiding the extent of your gambling from family or friends, or lying about it, signals problematic behaviour.
Where to Get Help
Do not struggle alone — reach out to someone close to you or seek professional support.
bet bat Live Chat
Our support team is available seven days a week, twenty-four hours a day on live chat and speaks Bengali. Contact us now for account limits, self-exclusion, or any other assistance.
Email Support
You can also reach us directly by email outside of live chat. Every message receives a reply and your information is kept completely confidential.
Family and Trusted People
If you are struggling, talk openly with a family member or a close friend. Support from people close to you is often the most effective help.
Mental Health Counselling
There are professional counsellors in the country who specialise in mental health and addiction recovery. Talking to a professional is a sign of courage, not weakness.
Request Self-Exclusion
If you want to take a complete break, let the support team know. They will help close your account as quickly as possible.
Self-Help Resources
Keeping a journal, tracking your time, and focusing on other leisure activities can be effective ways to understand your gambling habits.
bet bat's Commitment
We believe responsible gambling is not just a policy — it is the foundation of our platform. We continually work to ensure the safety of every user.
Our Privacy Policy explains in detail how your information is kept safe and confirms that responsible gambling information is never shared with third parties.
Not approving accounts for anyone under 21 and following a strict age verification process.
Not placing any obstacles when a user requests self-exclusion or a limit.
Proactively informing users of support resources when signs of a problem are observed.
Never including conditions in bonuses or promotions that encourage problematic behaviour.
Providing all responsible gambling information in clear, easy-to-understand Bengali.